Privacy Policy & Data Deletion

Our service ("we") provides an AI assistant that replies to WhatsApp messages on behalf of businesses ("clients"). This page explains what data we process and how to delete it. Last updated: .

What we collect

• Client account data: name, email, phone number, business information and settings entered in the dashboard, and payment references.
• WhatsApp data: when a customer messages a client's WhatsApp number, we receive the message, the sender's phone number and profile name through Meta's WhatsApp Business Platform.
• Lead details that the AI extracts from conversations (for example name, interest, budget).

How we use it

Only to provide the service: generating replies, showing conversations and leads to the client, follow-ups, billing and support. We do not sell personal data. Message text is sent to the AI provider configured for the service (such as Google Gemini or Groq) solely to generate replies.

Facebook / Meta data

When a client connects WhatsApp with Facebook Login, we store the access token and IDs needed to send and receive WhatsApp messages for that client. We use them only for that purpose.

Retention

Data is kept while the client's account is active. Clients can delete conversations and their business (with all its data) from the dashboard at any time.

Data deletion

To delete your data, delete your business in the dashboard (Setup → Delete business), or contact us and we will delete your account and all related data within 30 days. WhatsApp customers can ask the business they messaged to delete their data, or contact us directly.

Contact

Contact details are shown in the dashboard.